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Privacy Policy

Last updated: December 2025

RevOps Central (“we,” “us,” or “our”) is a brand of Grownue Innovations Pvt Ltd, headquartered in Delhi, India. We respect your privacy and are committed to protecting any personal information you share with us.

This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://revopscentral.com) or engage our consulting services.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly
  • Contact forms / Demo bookings: Name, company, email, phone number, and message.
  • Newsletter sign-ups: Email address.
  • Client engagements: Billing, contractual, or project details.
1.2 Information Collected Automatically

When you visit our site, we may automatically collect:

  • IP address, browser type, device information, and pages visited.
  • Cookies and tracking pixels for analytics (Google Analytics, Meta Pixel, etc.).
  • Session duration, referring URLs, and general usage data.
1.3 Third-Party Integrations

If you use embedded tools such as Calendly, HubSpot, or Notion forms, those platforms may collect additional data under their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and deliver requested services.
  • Send service updates, newsletters, or marketing communications (opt-in only).
  • Improve website experience and internal operations.
  • Fulfill legal or contractual obligations.
  • Prevent fraud and enhance data security.

3. Lawful Basis for Processing

We process personal data based on:

  • Contractual necessity (to provide our consulting services).
  • Legitimate interest (to improve and market our offerings).
  • Consent (for newsletters or optional marketing).

4. Data Sharing and Disclosure

We do not sell or rent personal data.
We may share limited information with:

  • Service providers (e.g., hosting, analytics, CRM, payment, or communication platforms).
  • Legal or regulatory authorities if required by law.

All third-party processors are bound by confidentiality and data-protection obligations.

5. Data Storage and Security

Your data is stored on secure, access-controlled servers located in India, the US, or the EU.
We use encryption, access restrictions, and multi-factor authentication to prevent unauthorized access, alteration, or disclosure.

6. Data Retention

We retain data only as long as necessary for its original purpose:

  • Website inquiries and lead data: up to 24 months.
  • Client engagement and billing data: contract duration + 7 years.

After that, records are securely deleted or anonymized.

7. International Data Transfers

As an India-based firm working with international clients, your information may be transferred across borders.
We ensure all transfers comply with applicable data-protection laws and standard contractual clauses.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data.
  • Withdraw consent for marketing.
  • Object to processing or request data portability.

To exercise these rights, contact info@revopscentral.com.

9. Cookies & Tracking

We use cookies to analyze website performance and personalize user experience.
You can adjust browser settings to refuse cookies or delete them at any time.
For more details, see our Cookie Policy (link forthcoming).

10. Email & Marketing Communications

You will only receive marketing emails if you opt in.
You can unsubscribe at any time via the link in each email or by contacting info@revopscentral.com.

11. Children’s Privacy

Our website and services are not intended for individuals under 16.
We do not knowingly collect or store their data.

12. Data Security in Projects

For all consulting engagements, we follow strict confidentiality and non-disclosure standards.
All internal tools, cloud platforms, and communication systems are access-restricted and audited regularly.

13. Updates to This Policy

We may update this Privacy Policy periodically.
The revised version will be posted on this page with the “Last Updated” date updated accordingly.

14. Handling of Client CRM Data

As a CRM and RevOps consulting provider, we may access client-owned CRM systems (e.g., HubSpot, Salesforce, Zoho, Pipedrive, Monday.com) strictly for project delivery and support.

  • Access occurs only under client authorization and for agreed purposes.
  • All CRM data remains the sole property of the client.
  • No client CRM data is downloaded, copied, or shared outside the authorized environment unless explicitly permitted.
  • Credentials and access tokens are securely stored, encrypted, and deleted immediately after project completion or upon client request.
  • Our team uses secure VPNs, 2FA, and role-based access controls during all engagements.

This ensures that sensitive client data handled during consulting projects remains confidential, traceable, and protected.

15. Contact Us

For privacy-related questions, concerns, or data requests, please contact:

Grownue Innovations Pvt Ltd (Revops Central)
Attn: Data Protection Officer
H. No. 5, Road No. 45A, Punjabi Bagh West, Delhi 110026, India

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